When selecting Sherpa as your deliver option please be advised that you will need to be present at home to receive your order during the window of time that you have specified. Sherpa is a private courier service, and it works similar to those used within food or furniture deliveries. Sherpa drivers are private partners and in line with company policy they will need to hand over the order directly to the recipient, and collect proof of delivery through the capturing of a photo of a successful hand-off.

Sherpa is available between 5am – 9pm daily. You may select Sherpa as your chosen delivery method outside of these hours in order to schedule delivery for the next day. If you have any further questions in relation to Sherpa or are still unsure as to how it works please get in contact with us prior to placing an order and we will be able to assist you.