Best Price Guarantee
Found a better price?
We’re pretty confident our prices are competitive, but if you happen to find a better deal online, we’ll not only match it—we’ll beat it by 5% of the difference!
HOW TO GET A PRICE BEAT?
It’s easy! Just find the toy you love and click on the 'found a better price' link on the product page. Fill out the form with the URL of the competing price, and a member of our PLEASURE CHEST team will verify the offer is current and legitimate. Once confirmed, you'll receive a unique coupon code that’s valid for 24 hours to complete your purchase. It’s that simple! If you have multiple items to price match, please submit them individually, and we’ll send you separate coupons for each.
HOW QUICKLY WILL I GET MY DISCOUNT CODE?
If you submit your request during our business hours (8 AM - 4 PM, Monday to Friday), you can expect your code(s) in your inbox within 30 minutes. Now that’s speedy! Requests submitted outside of these hours will be processed first thing the next business day.
HOW LONG IS THE DISCOUNT CODE VALID FOR?
Since our prices can change frequently, your coupon code will be valid for just 24 hours from the time it’s approved.
HOW DOES IT WORK?
We believe our prices are already the best, which is why we offer to beat our competitors by "5% of the Difference". For example, if our price is $200 and a competitor has it for $150 that’s a $50 difference. We’ll provide a $2.50 discount (5% of $50), bringing your total down to $197.50
We are confident that our prices are competitive. Therefore, if you can find a better deal online, not only will we match it, we will beat it by 5% of the difference.
WHAT ARE THE CONDITIONS?
Here are the key terms and conditions for our Best Price Guarantee:
- Your coupon code is valid for a limited time: 24 hours only.
- This offer does not apply to items listed or sold on eBay, Amazon, or any other auction or group buy platforms.
- The competitor's listed RRP must be current, and products should be in stock and ready for dispatch. We can only match RRP prices, not temporary or flash sales.
- Our price match only applies to Australian websites.
- The competitor's product must be official and genuine; we do not accept copies or imitations.
- If necessary, the competitor’s product must also be an officially recognized Australian product.
- For items that include chargers or power adapters, they must come with Australian certified chargers and should not require any additional adapters that are common with international suppliers.
- All shipments must be delivered within Australia.
- Prices must be quoted in Australian dollars.
- The competitor's price should include any shipping and handling fees.
- This guarantee cannot be combined with any other offers, including competitor coupon codes or special discount vouchers.
- We reserve the right to offer price matches at our discretion.
- You can request multiple coupons for a single order, but please note that only one coupon can be applied per product. If you find the same product at a lower price on multiple sites, please submit the lowest price for your request.
- Price matches are dependent on identical products listed on sites of reputable retailers.
- Not all product categories may be eligible for price matching, and we maintain the right to refuse a price match when necessary.
- Our Best Price Guarantee is only applicable before making a purchase. Unfortunately, if you buy from us and later find a lower price elsewhere, we can’t provide a refund for the difference.
These terms and conditions may change at any time. If you have any questions, feel free to reach out— we’re here to help!